Is “about:blank” a virus? How do I remove about:blank?

Internet-Options-Internet-Explorer

About:blank is a special page within most browsers (Internet Explorer, Firefox or Google Chrome), and it does nothing more than display a blank page.
Although most major web browsers feature a default website to which the browser re-directs you at start-up, corrupted profile data can instead cause your Web browser to display a blank page with the subject “about:blank” on the URL bar.

about-blank-virus

Let’s be clear about something, about:blank is not malware. However, occasionally, malware will explicitly mess with your web browser settings and about:blank will be displayed. Browser hijackers will sometimes change the homepage of your browser, and when your antivirus will not correctly clean-up the infection, it might corrupt the settings. In cases like these, the browser will simply displays about:blank page.

Getting rid of the about:blank page is fairly easy, and can be done by manually editing the URL startup page into the “Home Page” section your web browser.
So about:blank it can appear due to browser issues (corrupt data), malware (browser hijackers, adware or potentially unwanted programs), or if there’s been malware that has not been properly removed.
If you suspect that your computer might be infected with malware (adware, browser hijacker or any other type of malware) or simply want to restore your browser settings to its default, you can follow the below guide.

How to remove about:blank (Virus Removal Guide)

This page is a comprehensive guide, which will remove about:blank from your Internet Explorer, Firefox and Google Chrome.
Please perform all the steps in the correct order. If you have any questions or doubt at any point, STOP and ask for our assistance.
STEP 1: Reset Internet Explorer, Firefox or Google Chrome to default settings to remove about:blank
STEP 2: Remove about:blank adware from your computer with AdwCleaner
STEP 3: Remove about:blank browser hijacker with Junkware Removal Tool
STEP 4: Remove about:blank virus with Malwarebytes Anti-Malware Free
STEP 5: Double-check for the about:blank infection with HitmanPro

STEP 1: Reset Internet Explorer, Firefox or Google Chrome to default settings to remove about:blank

Reset Internet Explorer
Reset Mozilla Firefox
Reset Google Chrome
You can reset Internet Explorer settings to return them to the state they were in when Internet Explorer was first installed on your PC.
1.Open Internet Explorer, click on the “gear icon” [Image: icongear.jpg] in the upper right part of your browser, then click again on Internet Options.

Internet-Options-Internet-Explorer

2.In the “Internet Options” dialog box, click on the “Advanced” tab, then click on the “Reset” button.

Reset-Internet-Explorer

3.In the “Reset Internet Explorer settings” section, select the “Delete personal settings” check box, then click on “Reset” button

reset-button-Internet-Explorer

4.When Internet Explorer has completed its task, click on the “Close” button in the confirmation dialogue box. You will now need to close your browser, and then you can open Internet Explorer again.

Close-button-Reset

STEP 2: Remove about:blank adware with AdwCleaner

The AdwCleaner utility will scan your computer and web browser for malicious files, adware browser extensions and registry keys, that may have been installed on your computer without your knowledge.
1.You can download AdwCleaner utility from the below link.
ADWCLEANER DOWNLOAD LINK (This link will download AdwCleaner on your computer)
2.Before starting AdwCleaner, close all open programs and internet browsers, then double-click on the AdwCleaner icon.

adwcleaner-icon

AdwCleaner Icon
If Windows prompts you as to whether or not you wish to run AdwCleaner, please allow it to run.
3.When the AdwCleaner program will open, click on the “Scan” button as shown below.

AdwCleaner-Scan

AdwCleaner will now start to search for the “about:blank” malicious files that may be installed on your computer.
4.To remove the “about:blank” malicious files that were detected in the previous step, please click on the “Clean” button.

AdwCleaner-Clean

5.AdwCleaner will now prompt you to save any open files or documents, as the program will need to reboot the computer. Please do so and then click on the OK button.

AdwCleaner-removal

STEP 3: Remove about:blank browser hijacker with Junkware Removal Tool

Junkware Removal Tool is a powerful utility, which will remove about:blank browser extensions from Internet Explorer, Firefox or Google Chrome, and will double-check for any compromised Windows shortcuts.
1.You can download the Junkware Removal Tool utility from the below link:
JUNKWARE REMOVAL TOOL DOWNLOAD LINK (This link will automatically download the Junkware Removal Tool utility on your computer)
2.Once Junkware Removal Tool has finished downloading, please double-click on the JRT.exe icon as seen below.

Junkware-icon

If Windows prompts you as to whether or not you wish to run Junkware Removal Tool, please allow it to run.
3.Junkware Removal Tool will now start, and at the Command Prompt, you’ll need to press any key to perform a scan for the about:blank virus.

junkware-removal-tool

Please be patient as this can take a while to complete (up to 10 minutes) depending on your system’s specifications.
4.When the scan Junkware Removal Tool will be completed, this utility will display a log with the malicious files and registry keys that were removed from your computer.

Junkware-log

STEP 4: Remove about:blank virus from your computer with Malwarebytes Anti-Malware Free

Malwarebytes Anti-Malware Free uses industry-leading technology to detect and remove all traces of malware, including worms, Trojans, rootkits, rogues, dialers, spyware, and more.
It is important to note that Malwarebytes Anti-Malware works well and should run alongside antivirus software without conflicts.
1.You can download download Malwarebytes Anti-Malware from the below link.
MALWAREBYTES ANTI-MALWARE DOWNLOAD LINK (This link will open a new web page from where you can download Malwarebytes Anti-Malware Free)
2.Once downloaded, close all programs, then double-click on the icon on your desktop named “mbam-setup-consumer-2.00.xx” to start the installation of Malwarebytes Anti-Malware.

Malwarebytes-Anti-Malware-Setup

Picture of User Account Control You may be presented with a User Account Control dialog asking you if you want to run this file. If this happens, you should click “Yes” to continue with the installation.
3.When the installation begins, you will see the Malwarebytes Anti-Malware Setup Wizard which will guide you through the installation process.

malwarebytes-anti-malware-2-0-installation

To install Malwarebytes Anti-Malware on your machine, keep following the prompts by clicking the “Next” button.

malwarebytes-anti-malware-2-0-final-screen

4.Once installed, Malwarebytes Anti-Malware will automatically start and you will see a message stating that you should update the program, and that a scan has never been run on your system. To start a system scan you can click on the “Fix Now” button.

malwarebytes-anti-malware-fix-now

Alternatively, you can click on the “Scan” tab and select “Threat Scan“, then click on the “Scan Now” button.

malwarebytes-anti-malware-threat-scan-option

5.Malwarebytes Anti-Malware will now check for updates, and if there are any, you will need to click on the “Update Now” button.

malwarebytes-anti-malware-2-0-update-now

6.Malwarebytes Anti-Malware will now start scanning your computer for the about:blank virus. When Malwarebytes Anti-Malware is scanning it will look like the image below.

malwarebytes-anti-malware-scan

7.When the scan has completed, you will now be presented with a screen showing you the malware infections that Malwarebytes’ Anti-Malware has detected. To remove the malicious programs that Malwarebytes Anti-malware has found, click on the “Quarantine All” button, and then click on the “Apply Now” button.

malwarebytes-anti-malware-potential-threat-detected

Please note that the infections found may be different than what is shown in the image.
8.Malwarebytes Anti-Malware will now quarantine all the malicious files and registry keys that it has found. When removing the files, Malwarebytes Anti-Malware may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot your computer, please allow it to do so.

malwarebytes-anti-malware-remove-virus

After your computer will restart, you should open Malwarebytes Anti-Malware and perform another “Threat Scan” scan to verify that there are no remaining threats
STEP 5: Double check for the about:blank infection with HitmanPro

HitmanPro is a second opinion scanner, designed to rescue your computer from malware (viruses, trojans, rootkits, etc.) that have infected your computer despite all the security measures you have taken (such as anti virus software, firewalls, etc.). HitmanPro is designed to work alongside existing security programs without any conflicts. It scans the computer quickly (less than 5 minutes) and does not slow down the computer.
1.You can download HitmanPro from the below link:
HITMANPRO DOWNLOAD LINK (This link will open a new web page from where you can download HitmanPro)
2.Double-click on the file named “HitmanPro.exe” (for 32-bit versions of Windows) or “HitmanPro_x64.exe” (for 64-bit versions of Windows). When the program starts you will be presented with the start screen as shown below.

hitmanpro-install

Click on the “Next” button, to install HitmanPro on your computer.

hitmapro-start-scan

3.HitmanPro will now begin to scan your computer for about:blank malicious files.

hitmanpro-scanning

4.When it has finished it will display a list of all the malware that the program found as shown in the image below. Click on the “Next” button, to remove about:blank malware

hitmanpro-scan-results

5.Click on the “Activate free license” button to begin the free 30 days trial, and remove all the malicious files from your computer.

hitmanpro-activation

Your computer should now be free of the about:blank redirect. If you are still experiencing problems while trying to remove about:blank browse hijacker from your machine.

 

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